Use these 4 steps to give difficult feedback

Use these 4 steps to give difficult feedback

I will let you in on a secret: in all my years of leadership coaching, this little framework that I am about to share with you consistently gets the biggest positive reaction. These 4 steps hit a nerve because they simplify a workplace land mine: providing feedback to...
The art of saying NO

The art of saying NO

You might be surprised how much of my practice is spent talking to clients about how to say “no” when they are asked to do something. We live in a culture where high performers are rewarded for saying “yes” to all opportunities and requests, and enthusiastically, too;...